AT FINCHES, WE WANT OUR CUSTOMERS TO feel they are FAMILY.  EACH PURCHASE IS GIVEN ATTENTION DOWN TO THE SMALLEST DETAIL.  IF YOU FEEL YOU ARE UNHAPPY WITH YOUR PURCHASE, PLEASE FEEL FREE TO CONTACT US.  WE WILL ENSURE YOU COME AWAY WITH THE BEST OUTCOME. ALL SALES ARE FINAL AND NON-RETURNABLE, BUT PLEASE, IF YOU HAVE AN ADVERSE EXPERIENCE, LET'S TALK - WE CAN WORK OUT THE BEST OUTCOME FOR ALL PARTIES CONCERNED.  THANK YOU.